
Parul University continues to strengthen its commitment to industry-integrated education through a strategic collaboration with ServiceNow, a global leader in digital workflow and enterprise cloud solutions. This collaboration is part of the ServiceNow University Academic & Workforce Enablement Program, designed to build a strong pipeline of skilled, job-ready professionals for the global ServiceNow ecosystem.
The partnership represents a significant step towards bridging the gap between academic learning and real-world enterprise requirements, with a clear focus on skill development, global certifications, and employability.
A Strategic Academic - Industry Partnership
The collaboration between Parul University and ServiceNow goes beyond conventional academic engagement. It is an outcome-driven initiative aimed at equipping students with in-demand enterprise technology skills through structured, platform-based training and globally recognised certifications. By integrating industry-aligned learning pathways, the program ensures that students are prepared for professional roles in large-scale, real-world technology environments.
This initiative reflects Parul University’s vision of offering future-focused education aligned with evolving industry needs and global employability standards.
Student Participation and Program Reach
The first phase of the collaboration includes 100 meritorious students from the B.Tech. in Computer Science & BE in Information Technology (2027 batch). Participation is selective and merit-based, with students shortlisted based on academic performance, technical aptitude, and readiness for global certification pathways.
Based on performance and outcomes, the program is designed for phased expansion to include additional students, batches, and allied computing disciplines, reinforcing its long-term and scalable nature.
Industry-Aligned Curriculum and Skill Development
Students enrolled in the program receive structured training across core ServiceNow enterprise competencies, including:
- ServiceNow platform fundamentals
- IT Service Management (ITSM)
- Workflow automation and digital process optimisation
- Application development on the ServiceNow platform
- System administration, configuration, and best practices
- Enterprise-grade use cases aligned with global business environments
The curriculum is mapped directly to ServiceNow job roles, ensuring relevance, applicability, and alignment with industry expectations.
Global Certifications at No Cost to Students
A key highlight of the collaboration is access to official ServiceNow global certifications, fully funded by ServiceNow for selected students.
Certifications offered include:
- Certified System Administrator (CSA)
- Certified Application Developer (CAD)
Each certification carries a market value of approximately INR 60,000 per student, amounting to a total investment of nearly INR 60 lakhs for Parul University students. These globally recognised credentials significantly enhance students’ career prospects across enterprise and international technology roles.
Career Enablement and Placement Opportunities
The program prepares students for high-demand roles such as:
- ServiceNow Application Developer
- ServiceNow Administrator
- IT Service Management (ITSM) Analyst
- Platform Support Engineer
Through ServiceNow’s extensive partner ecosystem, students gain access to hiring opportunities aligned with their certification pathways. Over time, the collaboration is expected to facilitate placements for a significant number of trained students, reinforcing Parul University’s strong focus on employability and workforce readiness.
Faculty Enablement and Institutional Sustainability
To ensure long-term impact, Parul University faculty members are being onboarded through ServiceNow enablement programs. Trained faculty mentors support students throughout their learning and certification journeys and act as institutional points of contact, ensuring continuity and sustainability of the collaboration beyond a single cohort.
Hands-On Learning and Platform Access
Students receive comprehensive access to the ServiceNow learning ecosystem, including official training resources, online labs, sandboxes, and simulation environments. The hands-on, application-oriented approach ensures students gain practical exposure to enterprise workflows and real-world problem-solving scenarios.
A Long-Term Vision for Global Talent Development
Officially launched in January 2026, this collaboration is envisioned as a long-term strategic partnership. Future plans include advanced certifications, larger student cohorts, deeper industry engagement, and expanded hiring pipelines. The initiative aligns closely with NEP 2020, reinforcing Parul University’s emphasis on skill-based, experiential, and industry-integrated education.
Through this collaboration with ServiceNow, Parul University positions itself among a select group of institutions offering globally relevant, outcome-driven enterprise technology education, preparing students to succeed in the digital economy of tomorrow.